Privacy Policy

At KOKO BEANS COFFEE, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our website or services, you signify your understanding of and agreement to this Privacy Policy.

Information We Collect:

We may collect certain personal information from you when you interact with our website or use our services. The types of information we may collect include:

• Contact information (such as your name, email address, phone number, and shipping address)

• Payment information (such as credit card details or other payment method details)

• Account registration details (such as username and password)

• Communications and interactions with us (such as inquiries, feedback, or customer support requests)

• Demographic information (such as your age, gender, and location)

• Information automatically collected through cookies and similar technologies (such as IP address, browser type, device information, and browsing preferences)

Use of Information:

We may use the personal information we collect for various purposes, including but not limited to:

• Processing and fulfilling your orders

• Providing customer support and responding to your inquiries

• Sending you important notifications, such as order updates or changes to our policies

• Personalizing your experience and improving our website and services

• Conducting research and analysis to enhance our products and services

• Marketing and promotional purposes, with your consent where required by applicable law

• Complying with legal obligations and protecting our rights and the rights of others

Information Sharing and Disclosure:

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers are bound by contractual obligations to protect your information and use it only for the purposes specified by us.

• Legal Compliance: We may disclose your information when required by law, regulation, or legal process, or to enforce our rights or protect the safety and security of our website, users, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity or parties involved in the transaction.

Data Security:

We implement reasonable security measures to protect the personal information we collect. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights:

You can access, update, or delete your personal information by contacting us using the information provided at the end of this Privacy Policy.

You may choose not to provide certain information; however, this may limit your ability to access certain features or use our services.

You have the right to opt-out of receiving marketing communications from us. You can exercise this right by following the unsubscribe instructions provided in the marketing emails or contacting us directly.

Links to Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

Thank you for choosing KOKO BEANS COFFEE. We appreciate your trust in us and will continue to prioritize the security and privacy of your personal information.